Why engagement automation?
What differentiates the most profitable practices? They understand the value of regular engagement with their patients. Too many practices focus only on “new patients” at the expense of their most valuable assets…existing patients!
You already have a direct line of communication with these patients, they trust you, they look to you as their dental expert. But they may not be aware of all of the amazing treatments that you offer? In fact, we’re willing to bet that you’ve heard patients say this before: “I wish I would have known you could do that for me, I wouldn’t have gone to the other Dentist!”
We encourage you to take a look at two very important KPIs that the most successful practices track weekly. Your average revenue per visit and your patient retention rate. If your average revenue per patient visit for the past several months is flat and not growing, you have an issue. If your patient retention rates are below industry averages, you have another problem!
Good news. mLive can help solve both of these problems for you, taking on all of the work so that you can continue to focus on providing amazing dental care.